Users now have the ability to create upcoming tasks on a contact. These tasks can be created by anyone assigned to the conversation as well as edited and deleted if needed.
You can now create and manage contacts within the Botsplash platform. This will give you the ability to edit tasks, meetings, notes or start a new conversation
The newest improvement to the Blurb will give you a breakdown of the tone of the conversation, giving the agent insight into how likely the lead is to close.
Botsplash will auto-send an email to the user showing any upcoming meetings or tasks
You can now search via labels within advance search on the visitors page