Leads are very valuable in the mortgage industry and we know that, which is why Botsplash has created the perfect tool to ensure more of those leads convert to customers. Mortgage companies using Botsplash have experienced an 8% lift in lock rates.
Pull in other agents to easily hand off chat conversations from loan officers to processors.
Add an agent to nurture, check-in and prequalify the lead if they are too early in process.
Create a library of documents for your agents to attach during your conversations. You can also attach documents from your local files. This ensures that leads move quickly through the process.
Chat with us to learn more about "enterprise friendly" document management features driven by robust APIs
Minimize Screen Switching - with existing and new CRM integrations, get an overview of your leads' information in Botsplash.
Auto connect an existing lead with their assigned loan officer for a seamless customer experience.
Meeting customers where they are is essential. Offering support through various engagement channels enables businesses to connect and interact with potential customers using their preferred communication methods. By delivering a seamless and consistent experience across these multiple channels, you can enhance the likelihood of converting leads into satisfied customers.
Unlimited options mixing live chat with automation, your leads will get the information they need to convert.
Customize the flows, color themes and animation for pages for your site or on an affiliate/lead-generation site.
Botsplash's SMS best practices reduces the number of messages marked as spam and increases your delivery rate.
Manage "new engagement" vs "portfolio retention" tracks separate, to get the most of each campaign.
Drive more calls to close the deals or drastically reduce inbound FAQ calls. What is your goal?
The integration between Botsplash and Facebook Messenger will keep your prospects engaged.
Whether you're running an ad on Facebook or the customer finds your business organically through posts, you can connect with them instantly.
WhatsApp offers excellent global reach and end-to-end encryption, ensuring secure and convenient interactions with clients, while also facilitating document sharing, appointment scheduling, and efficient customer service, all within a widely adopted and user-friendly platform.
