Seamless Outbound Calls

The ConnectMe dialer on Botsplash revolutionizes the way your team manages outbound communication. With a user-friendly interface and robust functionality, ConnectMe empowers agents to handle calls with unparalleled efficiency and ease— all within the Botsplash platform.

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Maximize Efficiency, Elevate Teamwork, and Personalize Every Call with ConnectMe

Enhanced Productivity and Efficiency

Streamlined call management and automatic next contact features keep agents productive and reduce downtime.

Improved Collaboration and Customer Experience

Seamless call transfers and team collaboration ensure customers receive timely, expert support from your team.

Personalized and Compliant Communication

Customizable voicemail and availability settings enable personalized, compliant interactions.

Streamlined Call Management

ConnectMe simplifies the calling process, enabling agents to dial out directly from the Botsplash dashboard. The intuitive interface offers easy navigation with tabs for Call, Queue, Recent, and Settings, making call management more accessible than ever.

  • Call and Text from the Same Number: Enjoy two-way calling and texting from a single number.
  • Seamless Call Transfers: Ensure that customers are always connected to the right person by transferring calls smoothly between agents.* Feature Currently in Development

Boost Productivity with Queue Management

Efficiency is at the core of ConnectMe. The feature includes powerful queue management tools that minimize downtime and maximize agent productivity:

  • Pre-scheduled Calls: Agents can schedule calls in advance, ensuring a structured and organized approach to customer engagement.
  • Line-Up Next Contact: After each call, ConnectMe automatically pulls up the next contact in the queue, maintaining momentum and efficiency.

Settings for Personalized Communication

ConnectMe offers advanced customization options to align with your team's needs:

  • Voicemail Customization: Agents can personalize their voicemails within Botsplash, with future updates allowing for easy voicemail recording or integration with external sources via URL.
  • Availability Management: Agents can control their availability with a simple checkbox, ensuring they are always ready to take calls when online.
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