Conversational Platform
Interact with your customers from different channels at one place on botsplash platform
Connect & Engage
- Real-time engagement with your Customers
- Serve your Customer from their choice of tools
- Integrate Chat into your business process flow
- Stay on top of Customer conversations
Instantly setup Live chat, SMS, Facebook Messenger and Voice calls. Talk to your Customer across the channels.
Automate Business Process Workflow and frequently asked questions. Engage with Customers over chat on-demand.
Respond to customers from Agent Dashboard or Email or SMS. botsplash will escalate engagements to suit your preferences.
Designed for Enterprise businesses. Integrate with your Company Network and Business Systems using our Integration framework.
Integrations
Salesforce
Zendesk
Freshdesk
Follow Up Boss
WordPress
Microsoft Office 365
Microsoft Active Directory
Google G Suite
Whitepages
Next CallerYour Enterprise CRMs and Identity Providers
NEWS
Charlotte-based Botsplash is a software as a service messaging platform aimed at improving communications between consumers and businesses. It’s “Omni-channel” platform works across multiple digital channels. The AI and machine learning tech behind Botsplash helps agents understand customer’s needs and content they want. “It’s all about forecasting,” said CEO, Aru Anavekar.... continue reading
State of Tech Startup Showcase Six North Carolina tech startup companies will pitch/demo their technologies in front of 500+ business and technology leaders at this year's State of Technology event. We had a great response of applicants - the review committee aimed to select a diverse range of companies with innovative solutions. We are pleased ... continue reading
Customer service is critical to just about any business. When it’s good, it keeps clients happy. When it’s bad, it drives them to the competition. And as Aru Anavekar has seen firsthand: Technology plays a big role. With many years of experience in the online compare marketplace and lending industry, Anavekar, 35, saw how outdated processes hindered businesses ... continue reading
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