Conversational Platform


Interact with your customers from different channels at one place on botsplash platform

overview

Connect & Engage

  • Real-time engagement with your Customers
  • Serve your Customer from their choice of tools
  • Integrate Chat into your business process flow
  • Stay on top of Customer conversations

Capabilities


Live Chat

web chat, SMS and facebook
Instantly setup Live chat, 2-way SMS, Facebook Messenger and Voice calls. Talk to your Customer across the channels.

Engagement

Chat response
Respond to customers from Agent Dashboard or Email or SMS. botsplash will escalate engagements to suit your preferences.

Automation

Automated chat and Business process workflow
Automate Business Process Workflow and frequently asked questions. Engage with Customers over chat on-demand.

Enterprise

live chat window
Designed for Enterprise businesses. Integrate with your Company Network and Business Systems using our Integration framework.

Integrations


Support for popular CRMs, Platforms and Custom Integrations

Velocify Velocify
Microsoft Office 365 Microsoft Office 365
LendingTree LendingTree
Salesforce Salesforce
WordPress WordPress

Mobile Apps


Take conversations on the go with the apps ...

Communication Platforms


Choose platform providers needed for your business on-demand ...

Bandwidth Bandwidth
Plivo Plivo
Twilio Twilio
Facebook Messenger Facebook Messenger
Slack Slack

NEWS


LGW2020

The Art of the Message: Strategies to communicate with prospects

Jan 09, 2020 - Botsplash on panel at Lead Generation World #LGW2020. How text, instant messenger, and other platforms are changing how you communicate with Prospects.... read article
LeadsconBoston2019

Botsplash on panel at Leadscon #ConnectToConvert

Sep 26, 2019 - Lead buyers put tremendous effort into generating the right prospects for their businesses, and the effort is both worthwhile and necessary.... read article
VolleyParnership

Volly and Botsplash announce strategic partnership

Jul 31, 2019 - Volly and Botsplash have announced the formation of a strategic partnership to provide lenders and borrowers with a seamless interaction across multiple messaging platforms.... read article

Learn about Messaging Solutions


The Value of “Shared Conversation”

As a customer seeking a product or service, what is the most common exploratory steps one takes? Quick, easy poll among friends and family, or say on social media –...

By Botsplash

Migrating from Medium to Jekyll and Netlify CMS plugin

At Botsplash, we recently migrated our blogging platform from Medium to self hosted Jekyll site with Netlify CMS plugin to manage the content.  If you are attempting to self-host a...

By Sumit Bajracharya

Facebook — Ditch the LandingPage

Omnichannel, Multi-channel engagements, Marketing Automation Platform(MAP) are the hottest and most popular digital marketing/growth hacking strategies. Having a digital presence in different digital channels, social platforms is great for consumer...

By Aru Anavekar

4 Must have security audits

Security is the most important part for any technology and often times does not get enough attention, causing catastrophic damages to your business, platform or clientele data. With the availability...

By Ramu Pulipati