Conversational Platform


Interact with your customers from different channels at one place on botsplash platform

overview

Connect & Engage

  • Real-time engagement with your Customers
  • Serve your Customer from their choice of tools
  • Integrate Chat into your business process flow
  • Stay on top of Customer conversations
web chat, SMS and facebook
Instantly setup Live chat, SMS, Facebook Messenger and Voice calls. Talk to your Customer across the channels.
Automated chat and Business process workflow
Automate Business Process Workflow and frequently asked questions. Engage with Customers over chat on-demand.
Chat response
Respond to customers from Agent Dashboard or Email or SMS. botsplash will escalate engagements to suit your preferences.
live chat window
Designed for Enterprise businesses. Integrate with your Company Network and Business Systems using our Integration framework.

Integrations


Facebook Messenger Salesforce
Facebook Messenger Zendesk
Facebook Messenger Freshdesk
Facebook Messenger Follow Up Boss
Facebook Messenger WordPress
Facebook Messenger Microsoft Office 365
Facebook Messenger Microsoft Active Directory
Facebook Messenger Google G Suite
Facebook Messenger Whitepages
Facebook Messenger Next Caller


Your Enterprise CRMs and Identity Providers

NEWS


WRAL Techwire
Charlotte-based Botsplash is a software as a service messaging platform aimed at improving communications between consumers and businesses. It’s “Omni-channel” platform works across multiple digital channels. The AI and machine learning tech behind Botsplash helps agents understand customer’s needs and content they want. “It’s all about forecasting,” said CEO, Aru Anavekar.... continue reading
NCTECH
State of Tech Startup Showcase Six North Carolina tech startup companies will pitch/demo their technologies in front of 500+ business and technology leaders at this year's State of Technology event. We had a great response of applicants - the review committee aimed to select a diverse range of companies with innovative solutions. We are pleased ... continue reading
StartCharlotte
Customer service is critical to just about any business. When it’s good, it keeps clients happy. When it’s bad, it drives them to the competition. And as Aru Anavekar has seen firsthand: Technology plays a big role. With many years of experience in the online compare marketplace and lending industry, Anavekar, 35, saw how outdated processes hindered businesses ... continue reading

Learn about Messaging Solutions


Next major Digital Strategy? Improve Digital Conversations!

The picture above is a pretty good representation of how consumer interactions and engagements happen every day. Consumers are researching, l ...

By Aru Anavekar

Messaging is mightier than a Phone call

SUMMARY : Messaging platforms are in high demand and will stay at peak for near future, probably until Augmented reality bec ...

By Aru Anavekar

How business can evaluate use cases for Chatbot

SUMMARY : Does your business have a contact number, email, website, mobile-app, social media accounts and you operate on print and digital ad ...

By Aru Anavekar

Give your customers Personalized attention, Instantly!

First impression is about creating the lasting bond. Does it bother you that your digital channels — Website, Facebook, Emails and others are ...

By Aru Anavekar