Reposting is now available within Botsplash to show all meetings and Bookme appointments made by an agent on any given week.
While in conversation, if an agent needs help on what to say next, they can click the suggested response button. Botsplash will review the last 5-10 interactions and suggest what the next response should be based on that information.
Unread and unanswered filters are now available within the Botsplash mobile app.