BookMe Custom Fields and Prefilled Form

I. Set Up BookMe Custom Fields

1. Login as Administrator (or Agent) to the Botsplash Dashboard.
2. Navigate to Settings from the top menu and select Meetings from the side menu.
3. Edit an existing Meeting or create a new one.
4. In the Meeting settings, click the "Form Fields" tab. (If you don't see this tab, contact your Administrator.)(If you don't see this tab, contact your Administrator.)
5. Select "Customize Form Fields" and click "Add New Field".
6. Fill in the required field details and configuration. Note: The field name specified here can be used later to pass data as a pre-filled form field.

II. Pre-fill BookMe Custom Fields

Botsplash BookMe supports pre-filling booking form fields via query string parameters. If all the required form fields are passed in the URL, the booking form will be automatically completed upon meeting date/time selection.

Required Form Fields

BookMe evaluates required fields based on system default form fields and any additional fields marked as required in the form customization settings.

Below are the system default required form fields:

• firstName - Visitor's First Name
• lastName - Visitor's Last Name
• email - Visitor's Email Address
• phoneNumber - Visitor's Phone Number

Additional Supported System Fields

• vid - Botsplash Visitor ID. When included, BookMe will associate the required fields with the visitor’s session.
• clientVisitorId - External CRM ID to be linked to the visitor.

Example Usage

To pre-fill the form, append the query parameters to the BookMe URL:

https://bookme.botsplash.com/botsplash/jane?firstName=John&lastName=Doe&email=jdoe%40test.com&phoneNumber=2220002200

This method works for both direct BookMe links and embedded BookMe applications. When all required fields are included, the form will be bypassed, and the visitor will proceed directly to selecting a meeting date/time.

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