Todd Feager

Division Manager

Botsplash remains the most important tool in our tech stack. The SMS features are in a league of their own compared to the native solutions the major CRM’s offer today. The Botsplash team is always looking for ways to improve the user and customer experience.

Margin compression and rising rates have made it very difficult on mortgage lenders. We have had to re-evaluate expenses like most lenders, but Botsplash is not something we treat as an expense. It’s viewed as a necessary investment in any environment to increase contact and conversion rates. Botsplash will be one of the best investments you will make for customers and your employees.

Nina Arnaiz

President

Premia currently uses Salesforce as our CRM system andBotsplash had a widget there which was great so we were able to integrate Botsplash tools and usages for our sales team to have all capabilities in SF to text and see all communications, chat history in one place. In addition, all conversations were logged in our SF under each specific lead/ borrower which is great.

The Botsplash team was great to work with from beginning to end, they listened and delivered exactly what we needed on time and they were there to support us through onboarding, training and any questions after that.

April Reynolds

Product Manager

Botsplash has transformed the way we handle SMS communication at Baldwin.

The seamless Salesforce integration eliminated inefficiencies, allowing our team to engage with clients more effectively while maintaining full compliance.

The ability to track, monitor, and optimize our outreach efforts has been a game-changer, improving response rates and overall productivity. Botsplash is an invaluable partner in our communication strategy! I would highly recommend Botsplash to anyone looking to enhance their customer engagement strategy.