Call Centers, BDCs, and Virtual Agents

Event Details:

• Date: Thursday, October 12, 2023
• Time: 1:00 PM - 2:00 PM (EDT)

Join us for an exciting webinar, "Call Centers, BDCs, and Virtual Agents," where industry experts will converge to discuss the latest trends, innovations, and best practices in customer service and engagement. Our esteemed panel of speakers includes:

• Rob Bayer - President, Anomaly Squared
• Michael Zerr - VP Consumer Direct, First Federal Bank Mortgage Lenders
• Jessica Gardner - CMO, Academy Bank & Armed Forces Bank

This exclusive webinar will explore the synergies between traditional call centers, Business Development Centers (BDCs), and the transformative power of virtual agents. Whether you're in the finance sector or interested in the future of customer service, this event promises to be a knowledge-packed hour you won't want to miss.

Stay ahead of the curve and register now to secure your spot for this dynamic discussion. Prepare to gain fresh insights and position your business for success in the evolving landscape of customer engagement.